I recently noticed a small slit on the tip of my favorite stylus, the Cosmonaut, which I use rather religiously with my iPad. Heartbroken, I decided to email the company to see what I could do. The email went like this:

From: Akio
Subject: My Cosmonaut needs to go to the ER
Date: April 11, 2012 11:29:34 AM MDT
To: Studio Neat

Hello Tom and Dan at Studio Neat,

I am writing to tell you how much I love your Cosmonaut, and how much I have been recommending it to my friends. Unfortunately, I am having a bit of a problem, and was hoping you could advise me on what to do.

The thing is, I have purchased about 10 different types of styluses (styli?) in the past, but they have never been smooth enough to draw anything draw-able:

 OR they have always quit on me.

Sadly, they disappear, and never come back.

So one day, I posted on Facebook about my disappointment in losing my last stylus.

Then, my awesome friend, Jason ([email address redacted]), sent me his Cosmonaut because he thought I would make better use of it [link]:

The result?

Love!

So, I have been using this for a month now, and I am a little worried about something that is happening to my Cosmonaut.

There is a slight tear/hole at the tip that is getting worse as I draw more.

I wanted to take a picture of it with my phone, but it came out so blurry. (It doesn’t help that I have an iphone3g.)

Example:

 So I took it with my other camera, which came out a little better:

It is a tiny slit (you can sort of see it on the right), but it is very noticeable when I am drawing, and I am afraid it is getting bigger.

I promise, I didn’t drop it on a chain saw…or threaten it with a knife.
As I was drawing more and more on my iPad, it just appeared and grew.
I am writing to see what I can do to fix my Cosmonaut.
Is there a quick fix that you can recommend?
Or, is there a way to replace it? If so, how much will it cost?
Can you help me and my Cosmonaut?

Thank you!

Your very loyal fan,
Akio

Within six hours, Dan, one of the owners of Studio Neat responded to me with the following email (click to enlarge):

This email certainly made my day.

If you need a quality stylus for your smartphone or tablet, I highly recommend the Cosmonaut from Studio Neat. It goes for $25 and is worth every penny. And, as an added bonus, the owners are awesome.

 

*Update: They sent me THREE tips! Thank you Studio Neat!